MANAGE YOUR CUSTOMER FACING TEAMS IN ONE PLACE
Commercial teams aligned under one platform
Every touch, every activity and all customer engagement metric captured to ensure AI understands what an organization is doing, positive and negative, to improve customer experience.
one mission, one platform
We’ll ensure that you focus on the opportunities
PERFORMANCE IS CRITICAL
Aligned to the goal of serving your customer is every business’ top priority. While those teams are all important, what is equally important is alignment to service. PRIME Teams provides unique transparency relating to objectives and realizing how to organize customer facing resources around objectives and revenue.
Performance Goals
Commercial team members in sales, production, delivery, and project management all in one system is not very common. See customer engagement light up using AI scoring, tracking and goal setting. Performance Reviews, time logging, tied directly into project goals and customer satisfaction.
Onboarding
Managers and supervisors can use external corporate systems to roll up personnel requirements, but it shouldn't be difficult for tasks, performance reviews, efficacy and time management. When you have a system that ties in the functional role responsibilities you can easily identify department needs, build a plan, execute a 30/60/90 day plan and export the combined files into your HR repository.
Transparency & Accountablity
Countless uncomfortable calls, emails and text threads with updates on progress takes place in almost every organization. Minimize these efforts with transparency where the efforts of the individual contributor is rolled up into key insights. Leadership can now make insightful decisions backed by data rather than a hunch or suspicion.
scalable and responsible
If they touch a customer, they need to be in PRIME
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Frequently Asked Questions
No and yes. PRIME Teams can act as a HR solution, but that is contingent on scale. We have compliance factors, easy onboarding, policy documents acknowledgements, payroll integrations and time tracking. Yet, that may not meet your corporate requirements. We can API into the system of your choice.
No. We offer insights that are associated to performance. We can act as your system of record or your system of governance.
PRIME Systems is a horizontal solution that is customized to verticals. Construction, IT/Technology, PSA and Energy are our core verticals at the moment.
Our system is highly customizable. In such we grow by helping our customers and reflect that in our pricing strategy. We believe in a win win philosophy.
